Call Us At 01924 972 219 And Speak to One Of Our Experts Today! Or WhatsApp Us At 07404726773

Yes, Call Us At 01924 972 219 And Speak to One Of Our Experts Today! Or WhatsApp Us At 07404726773

Delivery Information

At BedBliss.co.uk, every order matters. We’re committed to providing a seamless and supportive experience from start to finish—it's our way of saying thank you for choosing us.

Free Mainland UK Delivery

We offer free delivery on all orders across the UK mainland.*
*Please note: A small additional charge may apply for deliveries to remote areas to maintain our high service standards.

Delivery Surcharges

An additional £40 delivery charge applies to the following postcode areas:
AB, BN, BH, CT, DT, DD, EX, FK, KA, IV, NR, PA, PH, PL, SA, TR, TQ, TA

For Northern Ireland, delivery incurs a £100 surcharge and may take a minimum of 10 working days.

Delivery Schedule

• Deliveries are made Monday to Sunday, between 7am and 7pm (excluding Bank Holidays).
• We will confirm your delivery date and time in advance.
• Our handmade beds typically take 4 to 6 working days for delivery, depending on the model and your location.
  Express Shipping – UK-Wide
  
  

We offer Express Shipping across the entire UK at a fixed charge (find this at checkout)

🔍 Order Tracking

Every delivery includes a tracking number, allowing you to monitor your order in real-time until it reaches your doorstep.

We take pride in fast, reliable service — your satisfaction is our top priority.

We have a 14-day return policy, which means you have 14 days after receiving your bed and/or mattress to request a for a return. 

To be eligible for a return, your the items must be in the same condition that you received it, completely unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can call us or contact us at cs@bedbliss.co.uk

If your return is accepted after looking at the pictures and videos sent to us, we’ll send a delivery driver as soon as possible.

You can always contact us for any return questions at cs@bedbliss.co.uk

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you straight away.

Exchanges
The fastest way to ensure you get what you want, is to call us and make your new order with us, we will collect the returned bed and/or mattress and deliver the right one on the same day of the new delivery.

Refunds
You’ll be automatically refunded on your original payment method within 2 working days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 7 working days have passed since we’ve approved your return, please contact us by calling us or by emailing at cs@bedbliss.co.uk